FAQ

Do you have more questions about the TLink that we have not answered?
Check out our Frequently Asked Questions section!

Do you have more questions about the TLink that we have not answered? Check out our Frequently Asked Questions section!
What smartphones does TLink work with?

Since TLink uses Bluetooth 4.0 Technology, your phone must have capability with Bluetooth 4.0. For iOS, TLink works with iOS 7.0+. Current device models are iPhone 4S and newer, and iPod Touch 5th gen and newer. For Android, you must have at least Android 4.3 along with any Bluetooth 4.0 capable device.

For a detailed list, please click here

Does TLink work on Windows Phone, or Blackberry?

TLink does not work for Blackberry or Windows Phone as of this time. We hope to integrate Windows Phone in the near future.

Do I need to carry my phone in my front pocket when playing golf?

Yes. The TLink receives the GPS signal from your smartphone and not the device itself. So, to get the most accurate yardage and to use the autohole feature, please keep your phone in your pocket

Is GPS yardage functionality free? What about the pedometer?

Yes. All functionality (including yardages, stat tracking and pedometer) is included with the purchase of your TLink device

Why is there no custom TLink design option when I checkout?

Currently, the customization option is only available for custom orders. Minimums start at 48 unit orders and each TLink unit includes full customization of the wristband and packaging. For more information,
click here

How far away can my TLink be from my smartphone?

The TLink can be roughly 100 feet away your smartphone before it disconnects. However, we highly recommend you keep your smartphone in your pocket. If you need to leave that range, the TLink will automatically reconnect to your smartphone once it is in range.

How long does the battery last?

The battery lasts about 5 rounds of golf while connected to Bluetooth. When you’re not golfing, you can use it as a stylish watch that will last about 4 days.

How do I charge the TLink?

The TLink includes a micro USB charger cable. You can charge it through your computer or any USB powered charger (not included).

When will I receive my TLink?

You will receive your TLink approximately one week after placing an order. If you choose express shipping, it will take about 2-3 business days.

How will TLink affect my smartphone battery life and data usage?

During a round of golf, Tlink will use approximately 25% of your smartphones battery life, which is significantly less than only using an app and approximately 250 kb of data.

How can I contact you?

Please go to our contact page here

Can I see the display in direct sunlight?

Yes, it was engineered with a custom transflective LCD display, making it clearly readable under direct sun and on cloudy days.

Does the TLink come in different colors?

Yes! The TLink Watch has a removable skin so you can replace bands as you wish. You can even color match your TLink Watch to your golf apparel.

How do I set up my TLink?

Head over to go.golftlink.com and we'll get you started !

Is it waterproof?

The TLink is not waterproof. While we do not recommend showering with your TLink, it is weather resistant for the golf course and may be used in the rain or humid conditions.

When will my credit card be charged?

Your credit card will automatically be charged as soon as you place your order.

Can I have the TLink shipped internationally?

TLink is available for shipment in the US, Canada, Mexico and most of Europe.

Do you offer any corporate branding?

Absolutely. We want your employees, clients, and participants to finally get that cool company swag they will actually keep. For any golf tournament, you can customize the TLink band to feature full company logos and colors. We offer over 100 different color combinations and can do virtually any design in extremely high quality. Minimums start at 48 unit orders and each unit includes full customization of the wristband and packaging. For more information, click here

What is your return policy and warranty?

If for any reason you are not happy with your TLink, you can return the TLink within 30 days, hassle free. TLink warrants your products for one year from the date of original purchase.

What if my TLink needs a software update?

TLink is able to wirelessly receive updates using the Bluetooth from your smartphone. If there are any updates available you will be notified by the TLink Golf App.

Does TLink work with my golf course?

TLink works with 99% of the golf courses in North America and Europe. If you would like to be 100% sure, please click below: www.golftlink.myshopify.com/pages/search-for-course

Is it safe to use my credit card to make purchases on your site?

Yes! We take security very seriously and want to offer you piece of mind when making a purchase. Our servers use a 128 bit SSL certificate that is used by the store shopping cart when making a purchase. We are also Level 1 PCI Compliant.

© 2017 TLink Golf Inc. All rights reserved.